Converse Factory Store in Folsom, CA Open now

Reviews about Converse Factory Store

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  February 14, 2020, by Justin Abramson
  I am very disappointed with their customer service and I feel that the quality of their shoes have gone down as well. I have owned multiple pairs of Converse for years (over 5 years old a few of the pairs). I had my newest pair from them for six months and I do not wear them every day. The bottom part (sole) is coming off. I have never seen any of my pairs of Converse do that. I went to the store for an exchange cause that is clearly a quality issue. The clerk said that they would only exchange them if it has been a month not six and that shoes should only last six months is what he stated. Tell that to my pair of Converse that are over 5 years old and the soles are not coming off the shoe. I am very sad to see a company like Converse not stand behind their products.